Agreement and operator
These terms govern your use of Linkey, operated by ALEKO ENTERPRISES LTD, Mersin 10, TRNC, Kyrenia, Bener Hakkı Hakeri street, Akacan Elegance, Comfort B block 103, Kyrenia, TRNC 99300 TR, contact: support@linkey.live. By using Linkey you agree to these terms and the rules applicable to the services you request. If you do not agree, do not use the service. Mandatory consumer rights remain unaffected.
Access and accounts
Provide accurate account and residency details, keep credentials secure and use only the role and property access you are authorised to hold. Do not share one-time codes or impersonate another resident. Property access depends on approval, your stay or tenancy and the property’s lawful rules. One account may have different roles at different properties. A parent or guardian must authorise use where the user lacks legal capacity.
What Linkey provides
Linkey provides a digital interface for property information, service requests, bookings, communications and enabled integrations. Available functions vary by property and role. Accommodation, food, transport, wellness and other physical services are supplied by the provider identified for the relevant order. Linkey’s role in a transaction and the provider’s conditions must be clear before confirmation.
Orders, prices and payments
Check the description, provider, date, price, currency, taxes and any cancellation conditions before confirming. Pay only using an authorised method offered in the service flow. A request may require provider acceptance. Do not assume confirmation until the relevant status is shown. Charges to a linked household or property account require the account holder’s authority. Digital subscriptions, if introduced, must follow the applicable app-store payment rules.
Cancellations and refunds
Cancellation availability depends on the service, fulfilment stage and conditions disclosed before ordering. Contact the provider or concierge promptly to change or cancel an order. Refunds, when due, follow the original payment route or another agreed lawful method. These terms do not remove statutory cancellation, refund or other consumer rights. Account deletion does not itself cancel bookings or extinguish an outstanding lawful charge.
Acceptable use and content
Use the service lawfully and respectfully. No harassment, threats, discrimination, fraud, unlawful content, unauthorised surveillance or interference with security. Share only content and personal information you have the right to share. You retain rights in your content and grant the permission reasonably necessary to transmit and process it to provide the requested service. See the service and community rules. Report abuse to support.
Availability and responsibility
Service availability, opening hours and fulfilment are subject to the relevant provider and property. Integrations may be interrupted or unavailable. Linkey is not an emergency service, medical provider or a guarantee of physical security. Contact local emergency services for urgent threats. Nothing in these terms excludes liability that cannot lawfully be excluded or limits mandatory consumer protections.
Suspension and termination
Access may be restricted when residency authorisation ends or where reasonably necessary to prevent fraud, security threats or material violations. Where appropriate and legally permitted, reasons and a way to contact support will be provided. You may stop using the service and request account deletion. Legal recordkeeping, unpaid lawful charges and existing dispute rights may survive termination.
Privacy, changes and disputes
Our privacy policy explains data handling. We may update these terms as the service changes; material changes will be communicated where required. Contact support first to seek resolution of a dispute. Applicable mandatory law and the jurisdiction of competent courts remain unaffected; these terms do not impose a waiver of non-waivable rights.
ALEKO ENTERPRISES LTD
Mersin 10, TRNC, Kyrenia, Bener Hakkı Hakeri street, Akacan Elegance, Comfort B block 103, Kyrenia, TRNC 99300 TR
support@linkey.live